Effective Date: 19 january 2025
Welcome to Visas-assist.com! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services to apply for travel visas.
1. Data Controller
Globassist SAS
200 rue de la Croix Nivert 75015 Paris – France
[email protected]
2. Data We Collect
To process visa applications, we collect the following personal data:
- Identification Details: Full name, passport information, date of birth, nationality, and gender.
- Contact Information: Email address, phone number, and home address.
- Travel Information: Purpose of travel, itinerary, travel dates, and destination details.
- Payment Information: Credit/debit card details or other billing information for payments.
- Supporting Documents: Photos, scanned copies of passports, visas, or other travel documents required for the visa process.
3. Purpose of Data Collection
We process your personal data to:
- Facilitate your visa application with the respective consulate/embassy.
- Communicate with you about your application status.
- Process payments for visa services.
- Comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To provide the services you requested.
- Legal Obligations: Compliance with immigration, visa, and tax regulations.
- Consent: When required, we will ask for your explicit consent to process certain data.
5. Data Retention
We retain your personal data only as long as necessary:
- For visa application purposes and legal obligations.
- Typically, we keep your data for [specify duration, e.g., 1 year after application completion], unless required longer for legal reasons.
6. Sharing Your Data
We may share your data with:
- Embassies and Consulates: To submit and process visa applications.
- Service Providers: Third-party companies assisting us with payment processing, IT support, or document delivery.
- Authorities: When required by law, regulation, or court orders. We never sell or rent your personal data.
7. Your Rights
As a data subject, you have the following rights under GDPR:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal or contractual obligations.
- Restriction: Request limits on how we process your data.
- Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to certain data processing, such as direct marketing.
To exercise these rights, please contact us at [email protected].
8. Data Security
We implement strict measures to protect your personal data, including encryption, secure servers, and restricted access. While we strive to ensure security, no method of transmission over the Internet is 100% secure.
9. Cookies and Tracking
Our website uses cookies to improve user experience. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
10. Data Transfers Outside the EU
Some visa applications may require transferring your data to embassies or consulates outside the European Economic Area (EEA). We ensure such transfers comply with GDPR safeguards.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
12. Contact Us
For questions or concerns about this Privacy Policy or data practices, please contact:
Globassist SASU
[email protected]