These Terms and Conditions (“Terms”) govern your use of our services and website for processing applications for Electronic Travel Authorization (ETA). By accessing or using our website, you agree to comply with and be bound by these Terms.
1. Services Provided
1.1. Visas-assist.com offers a service to assist users in applying for or renewing Electronic Travel Authorizations (ETA).
1.2. We are not affiliated with any government agency or immigration authority. Our services are privately operated and fee-based.
1.3. The decision to grant or deny an ETA is made solely by the respective government authority. We cannot guarantee approval of any application.
2. Eligibility
2.1. By using our services, you confirm that you meet the eligibility criteria for an ETA, including but not limited to:
- Visiting for business, transit, or leisure purposes.
- Staying for a maximum duration of six months (or as permitted by the issuing country).
2.2. You are responsible for ensuring the accuracy of all information provided during the application process.
3. Fees and Payment
3.1. All fees for our services are displayed on our website and are non-refundable once the application process begins.
3.2. Payments must be made via the methods listed on the website. Any transaction fees are the responsibility of the user.
4. Application Process
4.1. Upon submission of your application, we will review and process the information provided.
4.2. Processing times vary and are subject to government agency schedules. We are not liable for delays caused by external factors.
4.3. Users are advised to apply well in advance of their intended travel date.
5. Cancellation and Refund Policy
5.1. Due to the nature of the services provided, refunds are generally not issued once the application has been processed.
5.2. Refund requests will only be considered in cases of double payment or errors caused by visas-assist.com.
5.3. Refunds are not provided for rejected ETA applications, as the decision is solely at the discretion of the respective government authority.
More informations: Refund Policy
6. User Responsibilities
6.1. Users are responsible for providing accurate, complete, and up-to-date information during the application process.
6.2. Misrepresentation or provision of false information may result in denial of the ETA and is solely the responsibility of the user.
6.3. Users must ensure they meet all travel and visa requirements before using our services.
6.4. Users are responsible for ensuring their passports meet the validity requirements of the destination country. We are not responsible for any issues arising from non-compliant travel documents.
7. Privacy Policy
7.1. Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.
7.2. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Disclaimer of Liability
8.1. Visas-assist.com is not responsible for any decisions made by government authorities regarding the approval or denial of your ETA application.
8.2. We are not liable for any financial loss, travel delays, or other inconveniences arising from a denied application or processing delays.
8.3. Our services are offered “as-is,” and we make no warranties or guarantees regarding their availability, accuracy, or reliability.
8.4. Visas-assist.com acts solely as a facilitator for submitting visa applications and does not provide legal advice. Users should independently verify travel requirements before applying.
9. Intellectual Property
9.1. All content on our website, including text, images, logos, and software, is protected by copyright and other intellectual property laws.
9.2. You may not reproduce, distribute, or modify any part of our website without prior written permission.
10. Termination
10.1. We reserve the right to terminate your access to our website and services at any time for any reason, including violation of these Terms.
11. Governing Law
11.1. These Terms are governed by and construed in accordance with the laws of France.
11.2. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in France.
11.3. In the event of a dispute, parties agree to attempt resolution through mediation or arbitration before pursuing court proceedings.
12. Modifications to Terms
12.1. We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website.
12.2. Continued use of our services after changes are made constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us:
- Email: [email protected]
By using visas-assist.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.